Lifetime Guarantee We here at The Original Cap Magnet are serious about our product. If your magnet is defective for any reason, please send us an email with the following information. Order NumberFrom your PayPal order Shipping AddressWe will send a replacement to this address Photo of your defective magnetLet us see what went wrong EMAIL US That's it.We appreciate your feedback and aim to please. Once we receive your email, your replacement magnet will arrive within one week. Thank you for your business!