We here at The Original Cap Magnet are serious about our product. If your magnet is defective for any reason, please send us an email with the following information.
From your PayPal order
We will send a replacement to this address
Photo of your defective magnet
Let us see what went wrong
We appreciate your feedback and aim to please. Once we receive your email, your replacement magnet will arrive within one week. Thank you for your business!